MS Direct AG is CX Enabler 2021
MS Direct AG has won the CX1 Award 2021 in the subcategory Delivery Experience. We are very happy about this award!
With the cross-border e-commerce solution from MS Direct and Seven Senders, the end customer in the UK feels no customs barrier even after Brexit. Long delivery times, customs bills at the front door and long waits for refunds are a thing of the past.
We have your items collected in the EU, organise export customs clearance, handle import customs clearance in the UK, take care of delivery to the customer, qualify the returned items and take care of repatriation including reclaiming the fees paid. And the best part? With our cross-border datamart you can keep track of everything and see what's going on!